How to use Gridit™ Adobe Illustrator extensions on another system

Kwaku Amprako
Logo Specialist & Founder of Akrivi
May 16, 2025
Author

Kwaku Amprako is a logo specialist & visual identity designer, speaker, educator, and founder of Akrivi — Shaping the future of logo and identity design. Get in touch→

How to use Gridit™ Adobe Illustrator extensions on another system

If you need to use your Gridit™ extensions on a new machine, you’ll need to deactivate your current license first.

This also applies to Logo Grid Generator™ Lite

This step is also required if you’re seeing the error message:

“Error 5 – Activation Failure.”

License Key Guidelines

Each user is allowed up to 2 active license key installations. This means you can use Gridit™ on two different machines at the same time.

If you’re trying to activate the tool on a third system, you’ll need to deactivate one of your previous activations before proceeding.

Error 5 – Activation Failure

Seeing this error usually means you’ve reached your activation limit. To resolve it:

  • Open the tool on one of your current machines
  • Click the 3 menu lines in the top right of the extension
  • Go to “Deactivate License”
  • Then try activating it on your new machine

See the instructions below:

Deactivation Instructions

To do this, simply follow the following instructions:
  • Select the menu button located in the top right of the extension

  • Select 'Deactivate License Key', and select 'OK'
  • Once successful, you will be asked to 'Enter your license key'. Ignore this and close the extension.

You can now enter your License Key on the new system you wish to use the extension.

You can keep doing this as many times as you need.

Deactivation Issues

If you continue to experience issues, please contact support here — we’ll respond within 24 hours.


Kwaku Amprako
Logo Specialist & Founder of Akrivi

On a mission to simplify logo and identity design, I build tools and workflows that help designers work faster, smarter, and with more precision—minus the friction.

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